#BERGIDYLL A-Z

The nearest ATM is located in the post office opposite the hotel or in the Urner Kantonalbank next to the hotel.

The most convenient way to travel from Zurich Airport is by train directly to the hotel via Zurich main station and Göschenen. You can find the connections and tickets directly on the Swiss Federal Railways website (SBB.ch).

Welcome! We hope you had a good trip and feel at home with us. We guarantee check-in from 3:00 p.m. to 10:00 p.m. If you arrive later, please contact our team so that we can send you the access instructions.

Adapters, plasters, games, other amenities such as toothbrush and comb etc.

We also want the little ones to be as comfortable as possible.
If you need a baby cot or blankets, please let the restaurant know.

We will be happy to help you with your luggage upon request. Please ask the staff. Of course, you can also leave your luggage with us after you have vacated your room so that you can still enjoy your departure day.

The nearest bank is:
Urner Kantonalbank
Gotthardstrasse 43, 6490 Andermatt, +41 41 875 60 00

We change your bed linen every three days. Please let the restaurant know if you would like to forgo this service for the sake of the environment.

In summer you can store your bike in our bike room.

Our breakfast is served in our restaurant from 7:00 a.m. to 10:00 a.m. Breakfast is included in the room rate.

The operating times of the cable cars can be found online at www.andermatt-sedrun-disentis.ch/de/stories/betriebszeiten

In principle, the rooms are ready for occupancy from 3:00 p.m. On request and depending on availability, this can also be the case earlier.

In principle, the rooms are ready for occupancy from 3:00 p.m. However, depending on availability, this may also be the case earlier.

Cots can be provided on request in specially equipped rooms. Children up to 2 years old can stay free of charge in their parents' room. Please note that an extra bed can only be provided in selected rooms.

Protestant and Catholic masses are held regularly.
You can find exact mass times at the following link:
https://www.gemeinde-andermatt.ch/dorfleben/kirchen/kath-kirche.html/94

Your room will be cleaned daily until 4 p.m. Linen will be changed on request or every 3 days.

You are welcome to order a coffee in the restaurant and take it back to your room to enjoy.

If required, we will be happy to bring an extra blanket or blanket to your room. Please contact our staff.

If you would like to be left alone, please attach the door hanger to your room door with the red side facing outwards. We will be happy to accommodate your request.

The nearest GP practice is directly opposite the hotel at Gotthardstrasse 22, 6490 Andermatt. In case of emergencies during opening hours, please call +41 41 887 19 77. Outside of opening hours, please call the cantonal medical emergency number 041 870 03 03.
Please contact 144 directly in life-threatening situations.

Please contact the cantonal medical emergency number +41 41 870 03 03 or in life-threatening situations directly 144.

The emergency exit is marked with green illuminated emergency exit signs. In the event of a fire alarm, follow the route marked on the escape plan on the room door, pay attention to the emergency exit signs and follow the instructions of the staff.
After leaving the hotel, go to the parking lot in front of the hotel and follow the instructions of the head of operations at the assembly point.

You will find the escape routes on the wall of your hotel room.

Andermatt Tourism is happy to help you with various excursions and sightseeing tours. Their office is next to the train station and is open from 8 a.m. to 5 p.m. and on weekends from 8 a.m. to 4 p.m.

An extra bed is only possible in the designated family rooms. Please contact the staff if we can help.

In the event of a fire alarm, follow the route marked on the escape plan on your room door, pay attention to the emergency exit signs and follow the instructions of the staff.
The assembly point is at the front on our street terrace.

Various games are available at the reception and in the restaurant.

We recommend the following hairdresser nearby:
Coiffure Creative, Gotthardstrasse 61, 6490 Andermatt, +41 418871217

We do not offer half-board menus. You are welcome to eat à la carte in the evening and pay the bill directly in the restaurant.

The hotel and entrance doors are closed overnight for security reasons. You can access the hotel with your room key. For late check-ins, please contact the hotel team two days in advance so that we can send you access instructions.

The Internet is available free of charge 24 hours a day. You can get the WiFi access details from the restaurant staff.

We use a physical key system for all entrance doors and rooms. Please carry the key with you. Lost keys will be charged.

If you have found or missed something, please contact the staff. We will be happy to help you.

Daily newspapers and magazines are available in the restaurant.

Parking spaces are available on request on site and for a fee. Please note that these are allocated on a first-come, first-served basis. If all parking spaces are taken, you will find additional guarded parking spaces in Andermatt within walking distance: https://www.andermatt.swiss/de/informieren/anreise-mobilitaet/parkplaetze

Outdoor parking spaces are available next to the hotel on request for 15 CHF per day. Capacity is limited and we operate a "first come, first serve" policy.

We accept the following payment methods: Swiss Francs, Visa Credit, Visa Debit and MasterCard Credit and MasterCard Debit.

The nearest “Andermatt Drogerie” is only a 10-minute walk from the hotel and is located at Furkagasse 2, 6490 Andermatt.

Please let us know if you would like us to do the daily room cleaning. Please attach the door hanger to your room door. Thank you!

The hotel is close to the train station. You can check public transport connections directly at www.sbb.ch.

Payment for meals in the restaurant is made directly in the restaurant. It is not possible to charge the bill to your room in our hotel.

Our hotel is monitored by a fire alarm system. The fire detectors trigger an alarm directly.
For information on what to do in the event of a fire, see "Fire alarm".

For information about events and other activities, please contact the staff or ask at the tourist information office.

The easiest way to buy ski passes and cable car tickets is online on the Andermatt + Sedrun + Disentis cable car website. Alternatively, you can also use the ticket offices at the valley station.

Our ski room is located directly behind the house. If you have rented your equipment, we ask you to remember the brand of skis as there is a risk of confusion.

All our guest rooms are non-smoking. We reserve the right to charge a cleaning fee of 200 CHF if smoking occurs in the room.

Stamps are available at the post office counter opposite.

Cable car tickets are available online or at the ticket offices.

We recommend that you use public transport. You can find the timetable at sbb.ch.

You can request vouchers at sleep@hotelbergidyll.ch.

The Internet is available free of charge 24 hours a day. You can get the WiFi access details from the restaurant staff.

The staff will be happy to help you book wellness treatments at another hotel.

Adapters are available at the bar.
The mains voltage in Switzerland is 220 V.

If you notice any technical problems in your hotel room, please contact the staff. We will resolve the problem as quickly as possible.

For dental treatments we recommend the following practice: Zahnarztpraxis Andermatt, Gotthardstrasse 22, 6490 Andermatt, +41 41 887 12 12. In urgent emergencies please call 1811.

Your room will be available until 11:00 a.m. on the day of departure.
If you would like to leave later, please contact the restaurant.
Otherwise, you are welcome to leave your luggage with us until your departure.

Your well-behaved pet is welcome here. We charge a fee of CHF 20 per night for the additional costs. We reserve the right to hold the owner liable for any damage caused by the pet in the hotel. Please use the "Do not disturb" door hanger if your pet is alone in the room.

For us, "healthy" room temperatures are 20 to 21 degrees. Do not regulate the room temperature by opening the window, but rather with the thermostat. Proper ventilation promotes health and well-being:
Open the window 2 to 3 times a day for 5 minutes and let it air out.
When you leave the room, please turn off the light and switch off all electronic devices.

The electrical voltage in Switzerland is between 220 and 240 volts.

Enjoy being and socializing in our lobby lounge. Our staff will be happy to serve you there too.

Ursern Valley Museum, Gotthardstrasse 113, 6490 Andermatt, +41 41 887 06 24

For the current restaurant opening times, please ask our staff.
We recommend that you reserve a table.

If you are expecting private mail, please contact our staff. You are welcome to purchase stamps at the post office opposite.

In our à la carte restaurant we serve culinary delights.

Our passion is to make our guests' stay so that they want to return to the Hotel Bergidyll Andermatt. That's why we would like to know from you: What did you particularly like? What could we do differently, what could we do better?

We would also be happy to receive a guest comment on popular internet portals such as Tripadvisor or Google reviews. This gives us the opportunity to continuously improve our service quality and to respond even better to your needs on your next stay.

We will be happy to organize a transfer for you, just contact the restaurant.
Taxi Christian Fry, +41 79 204 93 45, +41 79 911 11 00

Hotels wash many unused towels every day. For the sake of the environment, we only change your towels if you ask us to, if you put them on the floor.